Liza S: Customer Service
Meet some of the office team
After years in retail and hospitality, I wanted a new challenge while staying in customer service. At C S Ellis, the supportive team helped me find my feet in logistics. I quickly learned the ropes, made calls, asked questions, and discovered the value of honesty with customers.
The learning curve was steep, but guidance from the team built my confidence. I’ve grown professionally and personally, gaining resilience and understanding how to work with different people. Being part of C S Ellis has shown me that logistics is more than moving goods – it’s about teamwork, relationships, and supporting each other every day.
Network operations team
Akvile S: Network Manager
From Apprentice to Network Manager. Ten years ago, I joined C S Ellis as a Transport Administrator—the first job I ever applied for. I chose the hands-on route over university to gain real-world experience while continuing to learn.
Starting out was a big change, but the support I received helped me grow quickly. A two-month placement in Germany gave me valuable international insight and practical skills I still use today.
Now a Network Manager within the Palletline team, I lead a small, close-knit group focused on delivering excellent service. It’s a role I’m proud of, built on years of learning, growth, and support from the people around me.
Customer Service
Dan W: Customer Service Co-ordinator
In 2023, I joined C S Ellis as a Transport Co-ordinator—not knowing it would be a turning point after years of struggling with anxiety. What started as an operational role soon revealed my strength in customer service—once overwhelming, now where I thrive and drive real change.
Managing anxiety was the biggest challenge. Calls, complaints, even simple conversations felt daunting. But I kept pushing, and confidence grew.
C S Ellis recognised my potential as customer service evolved into a strategic part of the business. Mentoring Liza, who joined in 2024 and grew into a confident team member, is one of my proudest achievements.
Now, I’m focused on building a customer service team rooted in trust and genuine relationships. To me, great service means treating people like family—saying the right things, doing the right things, and following through. That’s how loyalty—and growth—happen.
Meet the team: Health and Safety LE15
Sean O’Donnell: Group Health and Safety Officer
Are there any common misconceptions about health and safety?
At the end of the day, as safety professionals, we exist to support people and make something happen as safely as possible
Tell us something that people don’t know about you
I was at Nottingham Forest Football Academy for 6 years and had trials for England
What’s the craziest thing that you have ever done?
Craziest thing recently: I flew to Australia for a wedding and only stayed 4 nights