Our first customer survey, and we want to hear the real story, so be honest! Just 10 quick questions, rank us 1-5 (1=Not good, 5=Spot on) Thank you

1: Overall, how happy are you with our service? *
2: Are collections and deliveries handled on time and reliably? *
3: Do your goods generally arrive in good condition? *
4: Are our drivers, office staff, and communications professional and clear? *
5: Do we respond quickly and helpfully when needed, and resolve issues effectively when they arise? *
6: Are your orders picked, packed, and dispatched accurately?
7: How well do our systems support your day to day operations? *
8: Are you happy with your documentation from us, PODs & invoices *
9: How easy is it to get hold of us or get things done with us? *
10: Do you feel we add value and make logistics easier overall? *