Your Nationwide, local transport partner?
Why businesses choose CS Ellis: Family-led, accountable logistics
CS Ellis isn’t like the large, impersonal logistics providers. When businesses outgrow courier-style services or feel lost in automated systems, they turn to us. We take responsibility, stay accessible, and deliver exactly what’s agreed.
We’re family-led, professionally run, and built to scale – combining the resources to handle large contracts with the care, accountability, and personal service that bigger operators can’t maintain. Decisions are made by people directly responsible for outcomes, not distant boards or layered management structures.
When plans change – as they always do in logistics – you speak directly to the team who can act, adjust, and resolve issues quickly. That’s why customers move to us – and why they stay.
Scale without losing service
At CS Ellis, we combine the scale to manage shipments of any size with the hands-on service that only a family-led team can provide. Partnered with trusted family-run 3PLs, we take on contracts that even the largest operators rely on smaller teams to fulfil — without ever losing the care, accountability, and flexibility our customers value.
Our clients benefit from a combination of capability and personal attention. We are large enough to offer nationwide UK pallet distribution, Amazon Fulfilment Centre deliveries via IPCP-approved carriers, fully compliant hazardous and ADR transport, and flexible ambient and food-grade warehousing — including BRCGS AA-accredited facilities with audit-ready processes and real-time inventory systems.
At the same time, we are small enough to ensure direct communication with the team managing your freight, operational flexibility to handle seasonal peaks or promotional spikes, long-term consistency in service, and proactive account management that anticipates issues before they arise. This balance is why customers trust us with their logistics — from routine pallet movements to complex, specialist projects.
Real people
Large logistics providers rely on automation, departments, and call centres. Once your contract is signed, service often drops and responsibility becomes fragmented.
- You deal directly with the team managing your freight or stock
- The same people plan, monitor, and resolve your movements
- Issues are handled quickly and personally
- Accountability never disappears once volumes increase
- Your freight is not “processed”. It’s managed.
Built for compliance
Our customers operate in regulated, high-risk, or time-critical environments. Compliance isn’t an add-on — it’s built into everything we do.
- BRCGS AA food-grade warehousing
- FORS Silver-compliant transport
- Hazchem Network membership
- ADR-trained drivers and compliant vehicles
- Amazon IPCP approved pallet deliveries via Palletline
This means fewer failures, fewer penalties, fewer audits issues — and far less stress for your team.
An extension of your team
We take time to understand how your operation works — volumes, peaks, compliance needs, delivery constraints, and customer expectations. That allows us to plan properly, communicate clearly, and adapt when things change.
Many of our customers have been with us for years because we don’t treat logistics as transactional. We build partnerships based on trust, visibility, and shared responsibility.
Reality of the “big boys”
Many national logistics providers win contracts on brand, scale, or price — then outsource the work to regional, family-run operators. We know this because we’re often the ones doing it.
The difference with CS Ellis? You work directly with the team handling your freight. No third-party hand-offs, no diluted service, and no loss of control. Every shipment is managed by the people who care and take responsibility, making your logistics simpler and more reliable.
When CS Ellis Logistics is the right fit
We’re best suited to businesses that:
- Value service, accountability, and communication
- Need reliable UK distribution and compliant transport
- Operate in FMCG, manufacturing, or regulated sectors
- Want a long-term logistics partner, not a short-term supplier
If you’re only looking for the cheapest headline rate, we may not be the right fit. If you want logistics done properly, with people who care about your business as much as you do – we usually are.
